Dellingr is an Australian platform that lets people build and deploy websites quickly. We respect copyright and we expect our users to as well. If a site we host (any subdomain of dellingr.dev or a custom domain pointed at our deployment infrastructure) contains material that infringes your copyright, you can ask us to remove it.
This procedure operates under the Australian Copyright Act 1968 (Cth). We honour notices from any jurisdiction — copyright is recognised internationally under the Berne Convention and the WIPO Copyright Treaty — but the takedown process is administered under Australian law. International complainants, including those used to filing under the US DMCA, can use the same email and the same information set; see the section at the bottom for the few DMCA-specific requirements we ask for.
1. How to send a takedown notice
Email copyright@dellingr.dev with the subject line: Copyright takedown — [URL].
We respond to every valid notice within 5 business days (usually within 24-48 hours during the working week). Notices sent through any other channel (Twitter DM, support chat, customer-site contact form, etc.) may not reach the right person and are not treated as formal notices.
2. What your notice must include
To be actionable under AU and international standards, please include:
- Your identity— full name, postal address, email address, and (optionally) phone number. If you're filing on behalf of a copyright owner, name them and your authority to act for them.
- The work you own — identify the copyrighted material allegedly infringed. If multiple works are involved, a representative list is fine.
- The infringing URL(s) — full URLs (not just a domain) so we can locate the specific material. Screenshots help if the URL renders something dynamic.
- A statement of belief — that the use is not authorised by you, your agent, or by law (fair dealing, etc).
- An accuracy statement — that the information in your notice is accurate, and (where applicable) that you are the rights-holder or authorised to act for them.
- Your signature — physical or electronic. A typed name at the foot of the email is fine.
3. What we do when we receive a valid notice
- We acknowledge receipt within 1 business day.
- We assess the notice for completeness and good faith. We may ask follow-up questions if anything material is missing.
- We disable access to the identified material as soon as possible after confirming the notice is valid (usually within 24-48 hours of acknowledgement).
- We notify the user who uploaded or generated the material and forward your notice to them so they can contest it if they believe the takedown was incorrect (see section 4).
- We keep a record of every notice received. Repeat infringers are subject to account termination.
4. If your material was taken down (counter-notice)
If you are the user whose material was removed and you believe in good faith that it was removed in error or misidentification, you can contest it. Send to copyright@dellingr.dev including:
- Your full name, address, and contact email.
- Identification of the material that was removed and the URL where it appeared before removal.
- A statement that you have a good-faith belief the material was removed as a result of mistake or misidentification of the rights-holder.
- A statement consenting to the jurisdiction of the courts in your country of residence (or, if outside Australia, the Federal Court of Australia, NSW registry).
We forward your counter-notice to the original complainant. If they don't initiate legal proceedings within 10-14 business days, we restore the removed material.
5. Bad-faith notices
Sending a knowingly false copyright notice is misleading conduct and may expose you to liability under the Australian Consumer Lawand section 116AH of the Copyright Act 1968. Equivalent penalties exist in most jurisdictions (including § 512(f) of the US DMCA). Please don't send takedowns for material you don't actually own. We document every notice and may refer bad-faith filings to law enforcement.
6. Customer responsibility
Dellingr is a platform that builds and deploys whatever the customer asks us to. We don't pre-screen content for IP conflicts. Our Terms of Service require every customer to represent that they own or have licensed all content used on sites we deploy on their behalf, and to indemnify us against third-party IP claims arising from that content. See the Terms for the full clause.
We also offer an optional name + domain + trademark clearance check at site-creation time. Customers can run this for a small model-action cost before we build. If you choose to skip the check, you accept the risk of any clearance issues.
7. For US complainants filing under the DMCA
We treat US DMCA notices that satisfy the elements in section 2 as valid Australian takedown notices. The DMCA itself is US law and we are not required to respect it as such — but copyright is copyright, and a well-formed DMCA notice contains everything we need.
If you require strict DMCA compliance (e.g. for safe-harbour documentation in a US matter), please note that we are an Australian entity and the DMCA's safe-harbour provisions are not directly applicable to us. The takedown still happens; the statutory framing is just different.
8. Other jurisdictions
For takedowns under the EU Directive on Copyright in the Digital Single Market, UK CDPA 1988, NZ Copyright Act 1994, or any other national regime, the same email address and the same information set above apply. Where the local regime requires elements that exceed what's listed in section 2, please include those too.
9. Questions about your own copyright
If you have questions about whether something you want to put on a site we host is allowed (e.g. fair dealing, attribution, public domain), email copyright@dellingr.dev with the subject Copyright question. We can't give legal advice, but we can clarify our policies.